Quality Metrics
What distinguishes UPMC hospices from other providers?
- Largest network of hospice agencies in the state
- Expanded access to services
- Part of an integrated healthcare delivery system
- Seamless transitions between home healthcare and hospice
- Members of the National Hospice and Palliative Care Organization
- Non-profit
Family Hospice West - Why Choose Us?
- 97% of caregivers served report their patients receive the appropriate amount of help for pain*
- 91% of served caregivers report proper support provided during evenings and weekends*
- Providing compassionate, quality hospice care to the community since 1980
- Physicians board-certified in palliative medicine
- Medical directors work exclusively for Family Hospice, providing in-home patient visits routinely
- Extensive volunteer base to support the care team and enhance the patient experience
- “We Honor Veterans” program recognizing the unique needs of service men and women and their families at end-of-life
- 12-bed inpatient unit for round the clock care in a peaceful, home-like setting
- Foundation dollars available to support patient care programs
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Complimentary services for patients and families including:
- Reiki
- Candlelight Vigil
- Pet therapy
- Collaborate with the Threshold Choir, who sing to patients at the bedside
*Source: Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey; results exceed national average